Shipping & Processing Time
The time I need to prepare an order for shipping varies, particularly handmade and custom jewelry pieces. Generally, items will be shipped out 3-5 business days after the order is place.
I will provide tracking and shipping information. Any issues with the mail and delivery are out of my control, although I will do my best to help with any situations.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I do not accept returns or exchanges, as many products are custom made. If you have any issue at all with the quality of the item, or the item was not as expected, please contact me as I will do my best to ensure you are happy with the product.
I will only use your shipping and billing address, and contact information
• To communicate with you about your order
• To fulfill your order
• For legal reasons (like paying taxes)